Designing an Intuitive Diet & Nutrition Counseling Microapp

UX/UI Concepting, User Flow, Presentation Design for Storytelling

Amwell sought to enhance its telehealth offerings by developing a Diet & Nutrition Counseling microapp—a tool that enables clinicians to prescribe tailored dietary plans for patients during video visits. The microapp supports condition-specific dietary guidance for patients with diabetes, obesity, high cholesterol, and other health conditions, as well as those focused on general wellness and fitness.

Challenge

Clinicians needed an efficient and structured approach to gathering patient information and delivering personalized diet recommendations within the limited timeframe of a video visit. The goal was to streamline the consultation process while ensuring that patients received actionable, customized nutrition plans aligned with their goals, medical history, and lifestyle.

My Role

As a UX/UI Product Designer, I was responsible for:

  • User Flow & Journey Mapping – Defining the interaction flow to ensure an intuitive, step-by-step process.

  • Wireframing & UI Design – Creating structured, easy-to-use interfaces for both clinicians and patients.

  • Storytelling & Presentation Design – Developing a compelling PowerPoint presentation that visualized the microapp’s value proposition, user experience, and business impact. This presentation was used to align stakeholders and secure buy-in for the product vision.

UX/UI Approach

The Diet & Nutrition Counseling microapp was designed as a guided step-by-step experience where clinicians could:

  • Assess Patient Goals & History – Identify key dietary concerns and preferences through an interactive onboarding process.

  • Streamline Nutrition Assessment – Use a structured questionnaire to determine existing habits, dietary restrictions, and lifestyle factors.

  • Curate Personalized Diet Plans – Generate customized recommendations based on patient input, allowing clinicians to refine and adjust plans in real time.

  • Provide Actionable Resources – Offer downloadable nutrition handouts, goal trackers, and program calendars for continued patient engagement.

  • Summarize & Share Recommendations – Present a final consultation summary that consolidates all selections made during the session, ensuring clear next steps for the patient.

Presentation & Storytelling

To communicate the business value and user experience of the microapp, I designed a visually compelling presentation that included:

  • High-Fidelity UI Concepts – Showcasing the app’s core features and step-by-step workflow.

  • Storytelling Graphics – Illustrating key user scenarios, patient benefits, and integration opportunities within Amwell’s ecosystem.

  • Data-Driven Messaging – Highlighting how the microapp enhances efficiency for clinicians while improving patient outcomes.

Impact

By delivering a structured, user-friendly experience, this microapp streamlines the nutrition consultation process, empowering clinicians to provide more personalized dietary guidance while ensuring patients receive tailored, actionable plans to support their health goals.